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Connect

Connect to everything your agents need, without writing the infrastructure to get there.

Secure

Enterprise-grade controls to ensure your agent always meets security & compliance standards.

Optimize

Maximise agent efficiency – faster responses, increased accuracy, fewer tokens used.

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StackOne
Connectors
Connect

Connect to everything your agents need, without writing the infrastructure to get there.

Secure

Enterprise-grade controls to ensure your agent always meets security & compliance standards.

Optimize

Maximise agent efficiency – faster responses, increased accuracy, fewer tokens used.

Use-Cases
Pricing
Book Demo Start Free

ServiceNow MCP Client

Turn Now Assist into an enterprise agent

Let your employees delegate real work to Now Assist across all their apps, under their own identity and permissions.

Book a Demo Start Free
DrataGPLocalyzeFlipMindtoolsScreenloop

Get Now Assist to work.
Not just chat.

One connection to StackOne, and Now Assist gets scoped access to every app your employees use, to act on their behalf.

Connect

Make every system AI-ready

Give your AI access to 470+ managed MCP servers and 28,000+ tested tools. No auth code to write, no API maintenance.

Browse all connectors

Secure

Keep AI under control

Enforce identity-based access, screen every response for prompt injection, and audit every action.

Optimize

Trust what AI delivers

Keep your agent sharp with lean tool loading and boost reliability with the Falcon execution engine. Pre-synced data for faster context is coming soon.

Tool discovery Falcon

Connect the Now Assist agent
to more apps in 4 steps

From auth config to first agent tool call in 5 minutes.

1

Add StackOne as a Custom MCP server in ServiceNow.

Open AI Agent Studio → Settings → Tools and Connectors, click Add MCP server, choose the OAuth 2.1 flow, paste the StackOne gateway URL, and save. Available immediately to every Now Assist agent in your instance.

AI Agent Studio → Settings → Tools and Connectors

Add MCP server

Name
StackOne
Server URL
https://api.stackone.com/mcp/{...}
Authentication type
OAuth 2.1
Save
View setup guide (opens in new tab)
2

Connect each SaaS integration in StackOne.

OAuth or API key per app, done once in your dashboard. Tokens stay server-side.

workday
okta
salesforce
jira
slack
Browse all connectors
3

Scope agent actions.

Read-only, specific objects, or per-role exposure. Toggle from the StackOne dashboard.

List incidents (enabled)
Get HR case (enabled)
Add work note (enabled)
Resolve incident (disabled)
Delete record (disabled)
4

Ask your Now Assist agent in plain English.

StackOne maps your prompt to the right action in the right system. Done.

"Employee filed an HR case about a missing laptop. Check Workday for start date + manager, Okta for account provisioning, then comment on the case and reassign to the right group."

ServiceNow
workday_get_employee
Completed
okta_list_user_apps
Completed
user: e.delorme@acme.com
filter: assignment_status = active
result: 3 of 12 apps provisioned (Slack ✓, Jira ✓, Salesforce ✗)

Workday says start date 2026-05-15, manager K. Patel. Okta shows 3/12 apps provisioned. Commented on HR case HRC0012394 and reassigned to IT-Provisioning.

Connect Now Assist to
any Enterprise MCP server

One MCP gateway, 450+ pre-built SaaS connectors Now Assist can act on right away.

Need another connector? Build one with the AI Connector Builder

Get your Now Assist agent
to do more across your stack

Cross-app workflows your Now Assist agent now runs in seconds instead of click-throughs.

IT Service Operations

> Cross-reference Jira incident history with the open ServiceNow ticket and surface duplicates.

Azure DevOpsCloudflareBitbucketGitLabLinearTerraformSupabaseOneLogin
Employee Lifecycle & HR Cases

> Pull Workday start date and manager and enrich the open HR onboarding case.

UKG ReadyWorkday (Rest and Soap)FactorialHiBobOracle Fusion HCMHumaansSAP SuccessFactorsClockify
Identity, Access & Asset Posture

> Check Okta group membership before approving the access request.

Vendor, Procurement & Spend

> Look up the supplier in SAP SuccessFactors and attach to the purchase request.

UKG ReadyWorkday (Rest and Soap)FactorialHiBobOracle Fusion HCMHumaansSAP SuccessFactorsClockify
Explore more AI agent use cases

Not everyone on ServiceNow?
Your integration layer stays the same.

The same setup works across SaaS agents like Zendesk, SAP Joule, and every other MCP client.

Zendesk
SAP Joule
Atlassian Rovo

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Frequently Asked Questions

You connect ServiceNow to the StackOne MCP gateway through AI Agent Studio: open Settings → Tools and Connectors, choose Add MCP server, pick the OAuth 2.1 flow, paste the StackOne gateway URL, and save. Available immediately to every Now Assist agent in your instance. See ServiceNow's docs. Requires Now Assist Pro Plus or Enterprise Plus.
You can connect Now Assist to 470+ live MCP servers through StackOne, spanning CRM, HRIS, ATS, ticketing, and finance — Salesforce, Workday, Greenhouse, and more. Each is reachable through one gateway URL instead of wiring up servers app by app. Browse the full list in the directory on this page, or build your own.
ServiceNow Now Assist ships a short list of first-party MCP partners centered on Microsoft, Workday, and Adobe. StackOne adds the other 470+ — every app reachable through one Custom MCP server registration instead of one per app, auth managed once in the dashboard, and tool definitions loaded only when relevant to the prompt.
Credentials sit at three layers: the StackOne MCP server record (OAuth 2.1 in AI Agent Studio Settings, controlled by ServiceNow platform admins), SaaS connector credentials (server-side in your StackOne dashboard), and per-user OAuth or session tokens (server-side, scoped per user). StackOne stores OAuth tokens and API keys, refreshes them automatically, and only exposes the actions you've authorized to the agent.
Skip the StackOne MCP gateway when any of these is true:
  • ServiceNow's first-party Now Assist integrations (Microsoft 365, Workday, Adobe) already cover your apps
  • You use only a handful of actions across a few apps
  • You don't need multi-tenancy or per-action scoping
  • Prompt injection isn't a concern
  • Your provider already does tool discovery and server-side execution

Connect All Your Apps to ServiceNow.

One MCP gateway, 470+ pre-built SaaS connectors. Set up in 5 minutes.

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