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Connect

Connect to everything your agents need, without writing the infrastructure to get there.

Secure

Enterprise-grade controls to ensure your agent always meets security & compliance standards.

Optimize

Maximise agent efficiency – faster responses, increased accuracy, fewer tokens used.

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StackOne
Connectors
Connect

Connect to everything your agents need, without writing the infrastructure to get there.

Secure

Enterprise-grade controls to ensure your agent always meets security & compliance standards.

Optimize

Maximise agent efficiency – faster responses, increased accuracy, fewer tokens used.

Use-Cases
Pricing
Book Demo Start Free

Zendesk AI MCP Client

Turn Zendesk into an enterprise agent

Let your employees delegate real work to Zendesk across all their apps, under their own identity and permissions.

Book a Demo Start Free
DrataGPLocalyzeFlipMindtoolsScreenloop

Get Zendesk to work.
Not just chat.

One connection to StackOne, and Zendesk gets scoped access to every app your employees use, to act on their behalf.

Connect

Make every system AI-ready

Give your AI access to 470+ managed MCP servers and 28,000+ tested tools. No auth code to write, no API maintenance.

Browse all connectors

Secure

Keep AI under control

Enforce identity-based access, screen every response for prompt injection, and audit every action.

Optimize

Trust what AI delivers

Keep your agent sharp with lean tool loading and boost reliability with the Falcon execution engine. Pre-synced data for faster context is coming soon.

Tool discovery Falcon

Connect Zendesk AI agents
to more apps in 4 steps

From auth config to first agent tool call in 5 minutes.

1

Connect StackOne via Zendesk's AI MCP Client.

In Admin Center → Apps and integrations → Connections → Connections, add a connection, choose "Connect to an MCP server," and enter the StackOne gateway URL. Zendesk supports OAuth 2.0 only for MCP server connections.

Admin Center → Apps and integrations → Connections

Connect MCP server

Name
StackOne
Server URL
https://api.stackone.com/mcp/{...}
Connection (auth)
OAuth 2.0
Add connection
View Zendesk AI MCP Client docs (opens in new tab)
2

Connect each SaaS integration in StackOne.

OAuth or API key per app, done once in your dashboard. Tokens stay server-side.

salesforce
hubspot
stripe
linear
notion
Browse all connectors
3

Scope agent actions.

Read-only, specific objects, or per-role exposure. Toggle from the StackOne dashboard.

List tickets (enabled)
Get customer (enabled)
Read context (enabled)
Update record (disabled)
Issue refund (disabled)
4

Let your Zendesk AI agent call StackOne in plain English.

StackOne maps the agent's tool call to the right action in the right system. Done.

"Pull this customer's Salesforce account tier and file a Linear bug from this ticket."

Zendesk
salesforce_get_account
Completed
linear_create_issue
Completed
team: Web Platform
priority: high (Enterprise account)
result: WEB-2104 created

Customer is Enterprise tier. Filed Linear bug WEB-2104 and replied in the ticket.

Connect Zendesk to
any Enterprise MCP server

One MCP gateway, 450+ pre-built SaaS connectors Zendesk can act on right away.

Need another connector? Build one with the AI Connector Builder

Get Zendesk AI agents
to do more across your stack

Cross-app workflows your Zendesk AI agent now runs in seconds instead of click-throughs.

Customer Context

> Pull Salesforce account tier into a Zendesk ticket before the AI agent responds.

SalesforceKeapZoho CRMPipedriveFreshsalesJustCallPardotAircall
Billing & Payments

> Check this customer's Stripe refund history before approving the ticket.

KlaviyoStripeMagentoSquareBigCommerceShopifyEventbriteWooCommerce
Engineering & Bug Tracking

> File a Linear bug from this Zendesk ticket and return the ticket ID to the customer.

Azure DevOpsCloudflareBitbucketGitLabLinearTerraformSupabaseOneLogin
Knowledge & Internal Comms

> Search internal Notion wikis when the Help Center misses an answer.

IntercomSurveyMonkeyFreshserviceServiceNowFreshdeskGorgiasDiscourseDixa
Explore more AI agent use cases

Not everyone on Zendesk?
Your integration layer stays the same.

The same setup works across SaaS agents like SAP Joule, Atlassian Rovo, and every other MCP client.

SAP Joule
Atlassian Rovo
Notion

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Frequently Asked Questions

You connect Zendesk AI agents to the StackOne MCP gateway via the Zendesk MCP client: in Admin Center → Apps and integrations → Connections → Connections, add a connection, choose "Connect to an MCP server," and enter the StackOne gateway URL. Zendesk supports OAuth 2.0 only. See Zendesk's docs.
You can connect Zendesk to 470+ live MCP servers through StackOne, spanning CRM, HRIS, ATS, ticketing, and finance — Salesforce, Workday, Greenhouse, and more. Each is reachable through one gateway URL instead of wiring up servers app by app. Browse the full list in the directory on this page, or build your own.
Zendesk's AI MCP Client launched without a curated first-party partner directory (the existing Zendesk Marketplace is traditional app integrations, not MCP-shaped). StackOne fills the day-one gap with 470+ apps reachable through one Custom MCP server registration instead of one per app, auth managed once in the dashboard, and tool definitions loaded only when relevant to the prompt.
Credentials sit at three layers: your StackOne API token (embedded in the gateway URL stored as a Zendesk Connection, controlled by workspace admins), SaaS connector credentials (server-side in your StackOne dashboard), and per-user OAuth or session tokens (server-side, scoped per user). StackOne stores OAuth tokens and API keys, refreshes them automatically, and only exposes the actions you've authorized to the agent.
Skip the StackOne MCP gateway when any of these is true:
  • Zendesk's first-party Marketplace apps (built before MCP) already cover your AI agent's cross-system needs
  • You use only a handful of actions across a few apps
  • You don't need multi-tenancy or per-action scoping
  • Prompt injection isn't a concern
  • Your provider already does tool discovery and server-side execution

Connect All Your Apps to Zendesk.

One MCP gateway, 470+ pre-built SaaS connectors. Set up in 5 minutes.

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