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SAP Sales Cloud and Service Cloud V2 MCP Server
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SAP Sales Cloud and Service Cloud V2 MCP Server

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187 Agent Actions

Agents can read, write and delete in SAP Sales Cloud and Service Cloud V2. Extend your agent's capabilities with custom actions.

MCP Actions → Build Actions →

Authentication

Agent Tool Authentication

Per-user OAuth in one call. Your SAP Sales Cloud and Service Cloud V2 MCP server gets session-scoped tokens with zero credentials stored on your infra.

Agent Auth →

Security

Agent Protection

Every SAP Sales Cloud and Service Cloud V2 tool response scanned for prompt injection in milliseconds, with 88.7% accuracy, all running on CPU.

Prompt Injection Defense →

Performance

Max Agent Context. Min Cost.

Free up to 96% of your agent's context window to enhance reasoning and reduce cost, on every SAP Sales Cloud and Service Cloud V2 call.

Tools Discovery →

What is the SAP Sales Cloud and Service Cloud V2 MCP Server?

A SAP Sales Cloud and Service Cloud V2 MCP server lets AI agents read and write SAP Sales Cloud and Service Cloud V2 data through the Model Context Protocol, Anthropic's open standard for connecting LLMs to external tools. StackOne's SAP Sales Cloud and Service Cloud V2 MCP server ships with 187 pre-built actions, fully extensible via the Connector Builder, plus managed authentication, prompt injection defense, observability, and agent execution runtime. Connect it from MCP clients like Claude Desktop, Claude Code, Cursor, Goose, and VS Code, or from agent frameworks like OpenAI Agents SDK, LangChain, and Vercel AI SDK.

All SAP Sales Cloud and Service Cloud V2 MCP Tools

Every StackOne action for SAP Sales Cloud and Service Cloud V2, ready for your agent. Read, write and delete, scoped to exactly what you need.

Tasks

Create Task
You can create a task for a user using ID or display ID of account, owner, organizer and sales organization. You can create task in dry run mode by passing the http header sap-c4c-dry-run=true. You can create a task as a followup from other entities by adding $sourceid='ID of the source object'&$sourcetype='Object type of source entity' as http query parameters.
List Tasks
Task can be queried from the system using optional $filter or $search query parameters. By default, the system fetches top 50 tasks. To query more tasks, use pagination query parameters $top and $skip. If there are no matching tasks an empty response is sent.
Get Task
Read the Task from the system using the ID of the task. The attributes of task can be selected using $select or excluded using $exclude.
Update Task
Attributes of task can be updated by sending the updated values in the request. IF-MATCH http header is mandatory for updating a task. The value for IF-MATCH can be fetched from the http GET method's response header ETag.
Delete Task
Task in the system can be deleted by sending a delete request.

Appointments

Create Appointment
Create a new appointment. Note creation within appointments is no longer supported. Use Hypernote APIs for managing notes.
List Appointments
Specify query parameters to return desired appointment records from the system.
Get Appointment
Query the system for a specific appointment using the appointment ID.
Update Appointment
Update an existing appointment. Note updates within appointments are no longer supported. Use Hypernote APIs for managing notes.
Delete Appointment
Delete an appointment by ID.

Phone Calls

Create Phone Call
Send phone information to the system to create a new phone interaction.
List Phone Calls
Specify query parameters to return desired phone records from the system.
Get Phone Call
Query the system for a specific phone record using the phone interaction id.
Update Phone Call
Update phone interaction attributes in the system.
Delete Phone Call
Delete the phone interaction for the given phone interaction id.

Emails

Create Email
Create email interaction.
List Emails
Query email interactions.
Get Email
Read email interaction by ID.
Update Email
Update email interaction.
Delete Email
Delete email interaction.

Visits

Create Visit
You can create a visit using the ID or display ID of the account or individual customer. You can create visit in the dry run mode by passing the http header sap-c4c-dry-run=true. You can create a visit as a followup from other entities by adding $sourceid='ID of the source object'&$sourcetype='Object type of source entity' as http query parameters.
List Visits
Visits can be queried using optional $filter or $search query parameters. By default, the system fetches the top 50 visits. To query more visits, use the pagination query parameters $top and $skip. If there are no matching visits, an empty response is sent.
Get Visit
Read the visit using its ID. The attributes of visit can be selected using $select or excluded using $exclude.
Update Visit
Attributes of visit can be updated by sending the updated values in the request. IF-MATCH http header is mandatory for updating a visit. The value for IF-MATCH can be fetched from the http GET method's response header ETag.
Delete Visit
Visit can be deleted by sending a delete request.

Person Interactions

Create Person Interaction
Send in-person interaction information to the system to create an in-person interaction.
List Person Interactions
Specify query parameters to return in-person interactions.
Get Person Interaction
Query the system for an in-person interaction using an ID.
Update Person Interaction
Update an in-person interaction partially using an ID.

Campaigns

Create Campaign
Send campaign information to the system to create a new campaign entity.
List Campaigns
Specify query parameters to return desired campaign records from the system.
Get Campaign
Query the system for a specific campaign using the campaign ID.
Update Campaign
Update campaign attributes in the system.
Delete Campaign
Delete a campaign by ID.

Sales Territorys

Create Sales Territory
Send sales territory information to the system to create a new sales territory instance.
Get Sales Territory
Read a specific sales territory using the sales territory ID.
Update Sales Territory
Partial update of sales territory instance in the system.

Competitors

Create Competitor
Send competitor information to the system to create a new competitor entity.
List Competitors
Specify query parameters to return desired competitor records from the system.
Get Competitor
Read a specific competitor using the competitor ID.
Update Competitor
Update competitor attributes in the system.

Competitor Products

Create Competitor Product
Send competitor product information to the system to create a new competitor product entity.
List Competitor Products
Specify query parameters to return desired competitor product records from the system.
Get Competitor Product
Read a specific competitor product using the competitor product ID.

Cases

Create Case
Send case information to the system to create a new case entity.
List Cases
Specify query parameters to return desired case records from the system.
Get Case
Query the system for a specific case using the case ID.
Update Case
Update case attributes in the system.

Service Categorys

Create Service Category
Send service category information to the system to create a new service category.
Get Service Category
Query the system for a specific service category using the service category id.

Service Catalogs

Create Service Catalog
Send service catalog information to the system to create a new service catalog.
List Service Catalogs
Specify query parameters to return desired service catalogs from the system.
Get Service Catalog
Query the system for a specific service catalog using the service catalog id.

Accounts

Create Account
Send account information to the system to create a new account.
List Accounts
Specify query parameters to return desired account records from the system.
Get Account
Read a specific account using the account ID.
Update Account
Update account attributes in the system.

Contact Persons

Create Contact Person
Send contact person information to the system to create a new contact person.
List Contact Persons
Specify query parameters to return desired contact person records from the system.
Get Contact Person
Read a specific contact person using the contact person ID.
Update Contact Person
Update contact person attributes in the system.

Individual Customers

Create Individual Customer
Send individual customer information to the system to create a new individual customer.
List Individual Customers
Specify query parameters to return desired individual customer records from the system.
Get Individual Customer
Read a specific individual customer using the individual customer ID.
Update Individual Customer
Update individual customer attributes in the system.

Account Hierarchys

Create Account Hierarchy
Send account hierarchy information to the system to create a new account hierarchy instance.
Get Account Hierarchy
Read a specific account hierarchy using the account ID.
Update Account Hierarchy
Partial update of account hierarchy instance in the system.

Service Orders

Create Service Order
Send service order information to the system to create a new service order entity.
List Service Orders
Specify query parameters to return desired service order records from the system.
Get Service Order
Query the system for a specific service order using the ID.
Update Service Order
Update service order attributes in the system.

Service Quotations

List Service Quotations
Specify query parameters to return desired service quotation records from the system.
Get Service Quotation
Query the system for a specific service quotation using the ID.
Update Service Quotation
Update service quotation attributes in the system.

Return Orders

Create Return Order
Send return order information to the system to create a new return order entity.
List Return Orders
Specify query parameters to return desired return order records from the system.
Get Return Order
Query the system for a specific return order using the ID.
Update Return Order
Update return order attributes in the system.

Registered Products

Create Registered Product
Creates a new registered product entity with the details send in the request.
List Registered Products
Shows all registered product entities that matches the supplied query parameters.
Get Registered Product
Shows the registered product entity for the given registered product ID.
Update Registered Product
Modifies the registered product entity for the given registered product ID.
Delete Registered Product
Deletes the registered product entity for the given registered product ID.

Installed Bases

Create Installed Base
Creates a new installed base entity with the details send in the request.
List Installed Bases
Shows all installed base entities that matches the supplied query parameters.
Get Installed Base
Shows the installed base entity for the given installed base ID.
Update Installed Base
Modifies the installed base entity for the given installed base ID.
Delete Installed Base
Deletes the installed base entity for the given installed base ID.

Functional Locations

Create Functional Location
Creates a new functional location entity with the details send in the request.
List Functional Locations
Shows all functional location entities that matches the supplied query parameters.
Get Functional Location
Shows the functional location entity for the given functional location ID.
Update Functional Location
Modifies the functional location entity for the given functional location ID.

Warrantys

Create Warranty
Creates a new warranty entity with the details send in the request.
Get Warranty
Shows the warranty entity for the given warranty ID.

Leads

Create Lead
Send lead information to create a new lead entity.
List Leads
Specify query parameters to return desired lead entities.
Get Lead
Retrieve a specific lead using the lead ID.
Update Lead
Update lead attributes using the lead ID.
Delete Lead
Delete a lead using the lead ID.

Opportunitys

Create Opportunity
Send opportunity information to the system to create a new opportunity entity.
Get Opportunity
Query the system for a specific opportunity using the opportunity ID.
Update Opportunity
Update opportunity attributes in the system.
Delete Opportunity
Delete an opportunity by ID.

Notes

Create Note
Creates a new note.
List Notes
Shows all notes that match the supplied query parameters.
Get Note
Reads a note by ID.
Delete Note
Deletes the note by ID.

Documents

Create Document
Create an attachment entry in the document service. In response, a pre-signed upload URL is received. Upload the attachment file to the pre-signed upload URL using the PUT call to complete the attachment creation process.
Get Document
Query the system for a specific attachment using the document ID.

Time Logs

Create Time Log
Send time log information to the system to create a new time log entry. Only object type 2886 (case) is currently supported.
List Time Logs
Specify query parameters to return desired time logs from the system.
Get Time Log
Query the system for a specific time log using the time log ID.
Update Time Log
Partially update a time log for the given time log ID. Only the following fields can be updated - duration, endDateTime, extensions. Requires an If-Match header with the current ETag value for optimistic concurrency control.

Employees

Create Employee
Send employee information to the system to create a new employee.
List Employees
Specify query parameters to return desired employee records from the system.
Get Employee
Read a specific employee using the employee ID.
Update Employee
Update employee attributes in the system.

Scim Users

Create Scim User
This operation creates a new user in the system.
List Scim Users
This operation returns a list of users in the system. You can filter the results using the optional filter parameter.
Get Scim User
This operation returns a user in the system by specifying the user ID.
Update Scim User
This operation updates only the specified fields of the user in the system by specifying the user ID.
Delete Scim User
This operation deletes a user in the system by specifying the user ID.

Scim Groups

Create Scim Group
The operation creates a new user group in the system.
List Scim Groups
The operation returns all user groups of the system. You can filter the results using the filter parameter.
Get Scim Group
The operation returns the details of a user group specified by the ID.

Organizational Units

Create Organizational Unit
Send organizational unit information to the system to create a new organizational unit entity.
List Organizational Units
Specify query parameters to return desired organizational unit records from the system.
Get Organizational Unit
Read a specific organizational unit using the organizational unit ID.

Products

Create Product
Send product information to the system to create a new product entity.
List Products
Specify query parameters to return desired product records from the system.
Get Product
Read a specific product using the product ID.
Update Product
Update product attributes in the system.

Product Lists

Create Product List
Create Product List.
List Product Lists
Query Product List.
Get Product List
Read Product List.

Product List Products

Create Product List Product
Add Products to Product List.
List Product List Products
Query Products.
Get Product List Product
Read Products.

Product Groups

Create Product Group
Send product group information to the system to create a new product group entity.
List Product Groups
Specify query parameters to return desired product group records from the system.
Get Product Group
Read a specific product group using the product group ID.

Sales Quotes

Create Sales Quote
Send sales quote information to create a sales quote entity.
List Sales Quotes
Specify query parameters to return sales quotes.
Get Sales Quote
Retrieve a sales quote using the sales quote ID.
Update Sales Quote
Update a sales quote by ID.
Delete Sales Quote
Delete a sales quote by ID.

Sales Quote Items

Create Sales Quote Item
Create sales quote item.
List Sales Quote Items
Specify query parameters to return sales quotes items.
Get Sales Quote Item
Read a sales quote item by sales quote id.
Update Sales Quote Item
Update a sales quote item.
Delete Sales Quote Item
Delete a sales quote item by Id.

Sales Contracts

Create Sales Contract
Create a new sales contract in the system.
List Sales Contracts
Specify query parameters to return desired sales contract records from the system.
Get Sales Contract
Query the system for a specific sales contract using the sales contract ID.
Update Sales Contract
Update a sales contract by ID.
Delete Sales Contract
Delete a sales contract by ID.

Other (30)

List Task Categories
Task Categories can be queried from the system by using optional $filter or $search query parameters. By default top 50 task categories are fetched from the system. More task categories can be queried by using the pagination query parameters $top and $skip. If there are no matching task categories an empty response is sent.
List Appointment Categories
Query appointment categories.
List Visit Types
Visit types can be queried from the system by using optional $filter or $search query parameters. By default top 50 visit types are fetched from the system. More visit types can be queried by using the pagination query parameters $top and $skip. If there are no matching visit types an empty response is sent.
List Phone Call Results
Specify query parameters to return desired call result records from the system.
List Sales Territories
Specify query parameters to return desired sales territory records from the system.
List Service Categories
Specify query parameters to return desired service categories from the system.
List Account Hierarchies
Specify query parameters to return desired account hierarchy records from the system.
List Service Order Types
Query Service Order Types.
List Service Order Priorities
Query Service Order Priorities.
List Return Order Types
Query Return Order Types.
List Return Order Return Reasons
Query Return Reason.
List Warranties
Shows all warranty entities that matches the supplied query parameters.
List Opportunities
Specify query parameters to return desired opportunity records from the system.
List Lead Statuses
Query all (active/inactive) lead status.
List Lead Sources
Query all (active/inactive) lead sources.
List Lead Qualifications
Query all (active/inactive) lead qualifications.
List Lead Categories
Query all (active/inactive) lead categories.
List Opportunity Sales Cycles
Query opportunity sales cycles.
List Opportunity Sales Cycle Sales Phases
Query opportunity sales phases.
List Opportunity Sources
Query opportunity sources.
List Opportunity Categories
Query opportunity categories.
List Opportunity Forecast Categories
Query opportunity forecast categories.
List Opportunity Status Reasons
Query opportunity reason for status.
List Opportunity Life Cycle Statuses
Query opportunity lifecycle status.
List Opportunity Contact Party Roles
Query opportunity contact roles.
List Product Types
Specify query parameters to return desired product product type records from the system.
List Product Units Of Measure
Specify query parameters to return desired product unit of measure records from the system.
List Sales Quote Document Types
Specify query parameters to return sales quote document types.
List Sales Quote Item Types
Query quote item types.
Replace Note
Modifies the note for the given ID.

SAP Sales Cloud and Service Cloud V2 AI Agent Use Cases

Connect your AI agent to SAP Sales Cloud and Service Cloud V2 and help your team scale the sales operations they run by hand today.

Post-Demo Follow-Up

Use StackOne to connect your AI agent to your CRM, email, and calendar tools to automate post-demo follow-up.

View

Deal Risk Scoring

Use StackOne to connect your AI agent to your CRM, email, and calendar tools to automate deal risk scoring and pipeline alerts.

View

Lead Nurture Sequences

Use StackOne to connect your AI agent to your marketing automation, CRM, and email tools to automate lead nurture email sequences.

View

More Sales & CRM use cases More Marketing Automation use cases

Set Up Your SAP Sales Cloud and Service Cloud V2 MCP Server in Minutes

One endpoint. Any framework. Your agent is talking to SAP Sales Cloud and Service Cloud V2 in under 10 lines of code.

MCP Clients

Agent Frameworks

Claude Desktop-

JSON

Claude Desktop Docs

{
  "mcpServers": {
    "stackone": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote@latest",
        "https://api.stackone.com/mcp?x-account-id=<account_id>",
        "--header",
        "Authorization: Basic <YOUR_BASE64_TOKEN>"
      ]
    }
  }
}

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SAP Sales Cloud and Service Cloud V2 MCP Server FAQ

Does StackOne have a SAP Sales Cloud and Service Cloud V2 MCP server?

Yes. StackOne offers a hosted SAP Sales Cloud and Service Cloud V2 MCP server with 187 pre-built actions, and every action is tested and QA'd by StackOne. Connect it to Claude, Cursor, and any other MCP client, or to any agent framework through the AI Action SDK. It ships with managed agent authentication, prompt injection defense, and tool discovery with server-side execution that preserve your agent's context window and keep reasoning performance.

SAP Sales Cloud and Service Cloud V2 MCP server vs direct API integration: what's the difference?

A SAP Sales Cloud and Service Cloud V2 MCP server and direct API integration serve different use cases. Direct API integration is for software-to-software work, where backend code calls SAP Sales Cloud and Service Cloud V2. A SAP Sales Cloud and Service Cloud V2 MCP server is for AI agents that discover and call SAP Sales Cloud and Service Cloud V2 at runtime, such as MCP clients like Claude and Cursor, plus framework agents built with OpenAI, LangChain, or Vercel AI. StackOne provides both.

How does SAP Sales Cloud and Service Cloud V2 authentication work for AI agents?

SAP Sales Cloud and Service Cloud V2 authentication for AI agents works through a StackOne Connect Session. Create one via the dashboard or the SDK to get an auth link and ready-to-paste config for Claude Desktop, Cursor, and other MCP clients. Your user authenticates their own SAP Sales Cloud and Service Cloud V2 account; StackOne handles token exchange, storage, and refresh. Credentials never reach the LLM, and each user is isolated via origin_owner_id.

Are SAP Sales Cloud and Service Cloud V2 MCP tools vulnerable to prompt injection?

Yes. SAP Sales Cloud and Service Cloud V2 MCP tools can be vulnerable to indirect prompt injection. Any tool that reads user-written content, such as documents, messages, tickets, records, or free-text fields, is a potential vector. StackOne Defender scans every tool response before it enters the agent's context. It runs regex patterns in ~1ms, then a MiniLM classifier in ~4ms. Accuracy is 88.7%, and it runs entirely on CPU.

What is the context bloat of a SAP Sales Cloud and Service Cloud V2 agent and how do I avoid it?

Context bloat happens when SAP Sales Cloud and Service Cloud V2 tool schemas and API responses eat your SAP Sales Cloud and Service Cloud V2 agent's memory, preventing it from reasoning effectively. A single SAP Sales Cloud and Service Cloud V2 query can return a massive JSON response, and connecting multiple tools compounds the problem. Tools Discovery reduces it by loading only the tools relevant to each query.

Can I limit which actions my SAP Sales Cloud and Service Cloud V2 agent can access?

Yes. You can limit which actions your SAP Sales Cloud and Service Cloud V2 agent can access directly from the StackOne dashboard. Toggle actions on or off, or restrict them to specific accounts, with no code changes to your agent. Session tokens can be scoped to exact actions so if one leaks, exposure stays contained.

Can I create custom agent actions for my SAP Sales Cloud and Service Cloud V2 MCP server?

Yes. You can create custom agent actions for your SAP Sales Cloud and Service Cloud V2 MCP server using Connector Builder. It's an integration agent your coding assistant (Claude Code, Cursor, or Copilot) can invoke to research SAP Sales Cloud and Service Cloud V2's API, generate production-ready connector YAML, test against the live API, and validate before you ship.

When should I NOT use a SAP Sales Cloud and Service Cloud V2 MCP server?

Skip a SAP Sales Cloud and Service Cloud V2 MCP server if your integration is purely software-to-software, because direct SAP Sales Cloud and Service Cloud V2 API integration is simpler when no AI agent is involved. For deterministic, compliance-critical operations (financial transactions, regulatory reporting), direct API gives you predictable behavior without agent-driven decision-making. MCP shines when AI agents need to dynamically discover and call SAP Sales Cloud and Service Cloud V2 actions at runtime.

What AI frameworks and AI clients does the StackOne SAP Sales Cloud and Service Cloud V2 MCP server support?

The StackOne SAP Sales Cloud and Service Cloud V2 MCP server supports both. MCP clients (paste-and-go apps): Claude Desktop, Claude Code, Cursor, VS Code, Goose. Agent frameworks (code SDKs you build with): OpenAI Agents SDK, Anthropic, Vercel AI, Google ADK, CrewAI, Pydantic AI, LangChain, LangGraph, Azure AI Foundry.

Put your AI agents to work

All the tools you need to build and scale AI agent integrations, with best-in-class connectivity, execution, and security.

Start Free Book Demo

SAP Sales Cloud and Service Cloud V2 MCP Serverfor AI Agents

187 Agent Actions

Agent Tool Authentication

Agent Protection

Max Agent Context. Min Cost.

What is the SAP Sales Cloud and Service Cloud V2 MCP Server?

All SAP Sales Cloud and Service Cloud V2 MCP Tools

Tasks

Appointments

Phone Calls

Emails

Visits

Person Interactions

Campaigns

Sales Territorys

Competitors

Competitor Products

Cases

Service Categorys

Service Catalogs

Accounts

Contact Persons

Individual Customers

Account Hierarchys

Service Orders

Service Quotations

Return Orders

Registered Products

Installed Bases

Functional Locations

Warrantys

Leads

Opportunitys

Notes

Documents

Time Logs

Employees

Scim Users

Scim Groups

Organizational Units

Products

Product Lists

Product List Products

Product Groups

Sales Quotes

Sales Quote Items

Sales Contracts

Other (30)

SAP Sales Cloud and Service Cloud V2 AI Agent Use Cases

Set Up Your SAP Sales Cloud and Service Cloud V2 MCP Server in Minutes

Check More crm-sales MCP Servers

Platform Resources

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SAP Sales Cloud and Service Cloud V2 MCP Server FAQ

Put your AI agents to work

SAP Sales Cloud and Service Cloud V2 MCP Server
for AI Agents