Connect
Optimize
Secure
Live 47 Actions
SugarCRM MCP Server
for AI Agents
Connect your AI agent to StackOne's SugarCRM MCP server and give it 47 MCP tools out of the box. Auth, tool execution, and security all managed.
SugarCRM MCP Server
Built by 
StackOne
StackOne 
Coverage
47 Agent Actions
Create, read, update, and delete across SugarCRM — and extend your agent's capabilities with custom actions.
Authentication
Agent Tool Authentication
Per-user OAuth in one call. Your SugarCRM MCP server gets session-scoped tokens with zero credentials stored on your infra.
Agent Auth →
Security
Agent Protection
Every SugarCRM tool response scanned for prompt injection in milliseconds — 88.7% accuracy, all running on CPU.
Prompt Injection Defense →
Performance
Max Agent Context. Min Cost.
Free up to 96% of your agent's context window to enhance reasoning and reduce cost, on every SugarCRM call.
Tools Discovery →What is the SugarCRM MCP Server?
A SugarCRM MCP server lets AI agents read and write SugarCRM data through the Model Context Protocol — Anthropic's open standard for connecting LLMs to external tools. StackOne's SugarCRM MCP server ships with 47 pre-built actions, fully extensible via the Connector Builder — plus managed authentication, prompt injection defense, observability, and agent execution runtime. Connect it from MCP clients like Claude Desktop, Claude Code, Cursor, Goose, and VS Code, or from agent frameworks like OpenAI Agents SDK, LangChain, and Vercel AI SDK.
All SugarCRM MCP Tools
Every action from SugarCRM's API, ready for your agent. Create, read, update, and delete — scoped to exactly what you need.
Current Users
- Get Current User
Retrieve the currently authenticated user's profile information
Users
- List Users
Retrieve a paginated list of users from SugarCRM
- Get User
Retrieve a single user by ID
Records
- Search Records
Perform a global search across all SugarCRM modules
Contacts
- Create Contact
Create a new contact in SugarCRM
- List Contacts
Retrieve a paginated list of contacts from SugarCRM
- Get Contact
Retrieve a single contact by ID
- Update Contact
Update an existing contact in SugarCRM
- Delete Contact
Delete a contact from SugarCRM by ID
Accounts
- Create Account
Create a new account in SugarCRM
- List Accounts
Retrieve a paginated list of accounts from SugarCRM
- Get Account
Retrieve a single account by ID
- Update Account
Update an existing account in SugarCRM
- Delete Account
Delete an account from SugarCRM by ID
Leads
- Create Lead
Create a new lead in SugarCRM
- List Leads
Retrieve a paginated list of leads from SugarCRM
- Get Lead
Retrieve a single lead by ID
- Update Lead
Update an existing lead in SugarCRM
- Delete Lead
Delete a lead from SugarCRM by ID
Opportunities
- List Opportunities
Retrieve a paginated list of opportunities from SugarCRM
Opportunitys
- Create Opportunity
Create a new opportunity in SugarCRM
- Get Opportunity
Retrieve a single opportunity by ID
- Update Opportunity
Update an existing opportunity in SugarCRM
- Delete Opportunity
Delete an opportunity from SugarCRM by ID
Notes
- Create Note
Create a new note in SugarCRM
- List Notes
Retrieve a paginated list of notes from SugarCRM
- Get Note
Retrieve a single note by ID
- Update Note
Update an existing note in SugarCRM
- Delete Note
Delete a note from SugarCRM by ID
Tasks
- Create Task
Create a new task in SugarCRM
- List Tasks
Retrieve a paginated list of tasks from SugarCRM
- Get Task
Retrieve a single task by ID
- Update Task
Update an existing task in SugarCRM
- Delete Task
Delete a task from SugarCRM by ID
Calls
- Create Call
Create a new call record in SugarCRM
- List Calls
Retrieve a paginated list of call records from SugarCRM
- Get Call
Retrieve a single call record by ID
- Update Call
Update an existing call record in SugarCRM
Meetings
- Create Meeting
Create a new meeting in SugarCRM
- List Meetings
Retrieve a paginated list of meetings from SugarCRM
- Get Meeting
Retrieve a single meeting by ID
- Update Meeting
Update an existing meeting in SugarCRM
Cases
- Create Case
Create a new support case in SugarCRM
- List Cases
Retrieve a paginated list of support cases from SugarCRM
- Get Case
Retrieve a single support case by ID
- Update Case
Update an existing support case in SugarCRM
- Delete Case
Delete a support case from SugarCRM by ID
SugarCRM AI Agent Use Cases
Connect your AI agent to SugarCRM and help your team scale the sales operations they run by hand today.
Post-Demo Follow-Up
Use StackOne to connect your AI agent to your CRM, email, and calendar tools to automate post-demo follow-up.
View Deal Risk Scoring
Use StackOne to connect your AI agent to your CRM, email, and calendar tools to automate deal risk scoring and pipeline alerts.
View Lead Nurture Sequences
Use StackOne to connect your AI agent to your marketing automation, CRM, and email tools to automate lead nurture email sequences.
ViewSet Up Your SugarCRM MCP Server in Minutes
One endpoint. Any framework. Your agent is talking to SugarCRM in under 10 lines of code.
Agent Frameworks
JSON{
"mcpServers": {
"stackone": {
"command": "npx",
"args": [
"-y",
"mcp-remote@latest",
"https://api.stackone.com/mcp?x-account-id=<account_id>",
"--header",
"Authorization: Basic <YOUR_BASE64_TOKEN>"
]
}
}
}Check More CRM MCP Servers
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Platform Resources
MCP Code Mode: Keeping Tool Responses Out of Agent Context
Anthropic's code_execution processes data already in context. Custom MCP code mode keeps raw tool responses in a sandbox. 14K tokens vs 500.
11 min
Comparing BM25, TF-IDF, and Hybrid Search for MCP Tool Discovery
Benchmarking BM25, TF-IDF, and hybrid search for MCP tool discovery across 916 tools. The 80/20 TF-IDF/BM25 hybrid hits 21% Top-1 accuracy in under 1ms.
10 min
Indirect Prompt Injection Defense for MCP Tools: A Technical Guide
MCP tools that read emails, CRM records, and tickets are indirect prompt injection vectors. Here's how we built a two-tier defense that scans tool results in ~11ms.
12 min
MCP vs A2A: Architecture, Security, and When to Use Each
MCP vs A2A: what each protocol standardizes, how they differ, their shared security risks including indirect prompt injection, and when to use one, both, or a hybrid architecture.
12 min
MCP vs API: What 200+ Connector Builds Taught Us
MCP wraps APIs, it doesn't replace them. After building 200+ connectors that serve both, here's when each approach wins.
14 min read
SugarCRM MCP Server FAQ
Does StackOne have a SugarCRM MCP server?
Yes. StackOne offers a hosted SugarCRM MCP server with 47 pre-built actions, and every action is tested and QA'd by StackOne. Connect it to Claude, Cursor, and any other MCP client, or to any agent framework through the AI Action SDK. It ships with managed agent authentication, prompt injection defense, and tool discovery with server-side execution that preserve your agent's context window and keep reasoning performance.
SugarCRM MCP server vs direct API integration — what's the difference?
A SugarCRM MCP server and direct API integration serve different use cases. Direct API integration is for software-to-software — backend code calling SugarCRM. A SugarCRM MCP server is for AI agents — MCP clients like Claude and Cursor, plus framework agents built with OpenAI, LangChain, or Vercel AI — discovering and calling SugarCRM at runtime. StackOne provides both.
How does SugarCRM authentication work for AI agents?
SugarCRM authentication for AI agents works through a StackOne Connect Session. Create one via the dashboard or the SDK — you get an auth link and ready-to-paste config for Claude Desktop, Cursor, and other MCP clients. Your user authenticates their own SugarCRM account; StackOne handles token exchange, storage, and refresh. Credentials never reach the LLM, and each user is isolated via
origin_owner_id.Are SugarCRM MCP tools vulnerable to prompt injection?
Yes — SugarCRM MCP tools can be vulnerable to indirect prompt injection. Any tool that reads user-written content — documents, messages, tickets, records, or free-text fields — is a potential vector. StackOne Defender scans every tool response before it enters the agent's context — regex patterns in ~1ms, then a MiniLM classifier in ~4ms. 88.7% accuracy, CPU-only.
What is the context bloat of a SugarCRM agent and how do I avoid it?
Context bloat happens when SugarCRM tool schemas and API responses eat your SugarCRM agent's memory, preventing it from reasoning effectively. A single SugarCRM query can return a massive JSON response, and connecting multiple tools compounds the problem. Tools Discovery and Code Mode reduce context bloat — loading only relevant tools per query and keeping raw responses out of the agent's context.
Can I limit which actions my SugarCRM agent can access?
Yes — you can limit which actions your SugarCRM agent can access directly from the StackOne dashboard. Toggle actions on or off, or restrict them to specific accounts, with no code changes to your agent. Session tokens can be scoped to exact actions so if one leaks, exposure stays contained.
Can I create custom agent actions for my SugarCRM MCP server?
Yes — you can create custom agent actions for your SugarCRM MCP server using Connector Builder. It's an integration agent your coding assistant (Claude Code, Cursor, or Copilot) can invoke to research SugarCRM's API, generate production-ready connector YAML, test against the live API, and validate before you ship.
When should I NOT use a SugarCRM MCP server?
Skip a SugarCRM MCP server if your integration is purely software-to-software — direct SugarCRM API integration is simpler when no AI agent is involved. For deterministic, compliance-critical operations (financial transactions, regulatory reporting), direct API gives you predictable behavior without agent-driven decision-making. MCP shines when AI agents need to dynamically discover and call SugarCRM actions at runtime.
What AI frameworks and AI clients does the StackOne SugarCRM MCP server support?
The StackOne SugarCRM MCP server supports both. MCP clients (paste-and-go apps): Claude Desktop, Claude Code, Cursor, VS Code, Goose. Agent frameworks (code SDKs you build with): OpenAI Agents SDK, Anthropic, Vercel AI, Google ADK, CrewAI, Pydantic AI, LangChain, LangGraph, Azure AI Foundry.
Put your AI agents to work
All the tools you need to build and scale AI agent integrations, with best-in-class connectivity, execution, and security.