Salesforce Service Cloud

Live 34 Actions

Salesforce Service Cloud Integration for AI Agents

Connect your AI agent to 34 QA'd Salesforce Service Cloud actions via MCP, A2A, or SDK, with agent authentication, tool-calling execution, and security built-in.

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Salesforce Service Cloud AI Agent Actions

34 production-ready actions for your agent to do more on Salesforce Service Cloud.

Read the Salesforce Service Cloud docs

34 Actions

List Case Comments - List comments for a specific Case via SOQL.

Get Case Comment - Retrieve a single CaseComment record by ID.

Create Case Comment - Add a new comment to a Case.

Update Case Comment - Update an existing CaseComment.

Delete Case Comment - Soft-delete a CaseComment (moves to the Recycle Bin).

List Cases - Retrieve a paginated list of Case records from Salesforce Service Cloud via SOQL.

Get Case - Retrieve a single Case record by its Salesforce ID.

Create Case - Create a new Case record in Salesforce Service Cloud.

Update Case - Update an existing Case record.

Delete Case - Soft-delete a Case (moves to the org's Recycle Bin).

Search Cases - Full-text search across Case fields using SOSL.

List Entitlements - Retrieve a paginated list of Entitlement records via SOQL.

Get Entitlement - Retrieve a single Entitlement by ID.

Create Entitlement - Create a new Entitlement record.

Update Entitlement - Update an existing Entitlement.

Delete Entitlement - Soft-delete an Entitlement.

List Knowledge Articles - List published Knowledge articles via the Connect REST API.

Get Knowledge Article - Retrieve a single published Knowledge article via the Connect REST API.

Search Knowledge Articles - Search published Knowledge articles by keyword via the Connect REST API.

Create Knowledge Article - Create a new Knowledge article in Draft state.

Update Knowledge Article - Update a Draft Knowledge article version.

Delete Knowledge Article - Delete a Knowledge article version.

Publish Knowledge Article - Transition a Knowledge article between Draft, Online (published), and Archived.

List Service Contracts - Retrieve a paginated list of ServiceContract records via SOQL.

Get Service Contract - Retrieve a single ServiceContract by ID.

Create Service Contract - Create a new ServiceContract record.

Update Service Contract - Update an existing ServiceContract.

Delete Service Contract - Soft-delete a ServiceContract.

List Work Orders - Retrieve a paginated list of WorkOrder records via SOQL.

Get Work Order - Retrieve a single WorkOrder by ID.

Create Work Order - Create a new WorkOrder record.

Update Work Order - Update an existing WorkOrder.

Delete Work Order - Soft-delete a WorkOrder.

Search Work Orders - Full-text search across WorkOrder fields using SOSL.

Do More, Build Less

Integration Infrastructure for Salesforce Service Cloud AI Agents

Multiple Interfaces

Access integrations via API, AI SDKs, MCP & A2A.

Salesforce Service Cloud MCP server

Managed Authentication

Pre-built authentication UI.

Agent auth

Falcon Engine

Every Salesforce Service Cloud action runs on Falcon.

Agent Execution Engine

StackOne Defender

88.7% prompt injection detection.

Prompt injection defense

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"What impressed us most about StackOne is its ambition and clarity. They're creating infrastructure that modern software and the entire AI agent ecosystem can rely on. The depth of secure integrations, the pace of delivery, and the team's foresight into AI's future uniquely position StackOne to redefine this category."

Luna Schmid, Partner at GV

"We've been impressed by how quickly and deeply StackOne integrates with complex enterprise systems -- and now, with their focus on agent-to-agent interoperability, they're unlocking even more powerful use cases for customers. StackOne delivers all of the above in a universal layer -- without compromise."