How TYME Technologies increased outbound 10× with Claude + StackOne
With Jack Moore, Co-founder of TYME Technologies
By the numbers
What changed when one agent could finally act
TYME wired Claude straight into Vincere, Apollo, HubSpot and Gmail with StackOne — turning outbound, CRM updates and meeting prep into an always-on, AI-run growth engine.
Scaling outbound without scaling the team
TYME Technologies (opens in new tab) is a London-based data, AI and digital consultancy that helps enterprises design, build and operate their AI transformations. Alongside client delivery and advisory work, the team runs an always-on business development motion and convenes the London Tech Leaders (opens in new tab) community.
For a consultancy, time is literally money — every hour on admin is an hour not sold and not billed. TYME holds a high bar for CRM hygiene across its businesses, running Vincere as its CRM, Apollo for prospecting, and Claude as the team's AI operator. The next step was obvious: scale outbound and operations with AI, without adding headcount.
Manual CRM updates, meeting prep and outreach add up
Most AI stops at the chat window. It can draft, but it can't open the CRM. That gap was expensive:
- CRM updates ate selling hours. Logging touchpoints, notes and outcomes was slow, manual work — so it got deferred.
- Data quality suffered. Engagement wasn't reliably logged, so no account had a single source of truth.
- Meeting prep was manual. Context was scattered across Gmail, Drive, Calendar and LinkedIn; a colleague's note from months ago was invisible.
- Outbound was capped by human hours. Personalised, researched outreach doesn't scale when every email is written by hand.
- MCPs were missing or incomplete. Many tools have no MCP server — or a partial one — and finding, vetting and managing MCPs across systems is a mess of its own.
- Onboarding meant re-keying. Every new associate had to be entered into multiple systems by hand.
An AI agent that works inside Vincere, Apollo, HubSpot and Gmail
To fix this without adding operational headcount, TYME needed its AI agent to automate entire workflows end-to-end — reading from and writing to the tools the business actually runs on:
How StackOne does it
One agent. One integration layer. Every system.
TYME uses StackOne's agentic tools gateway to give Claude real-time, permissioned access to all of its systems. Each tool becomes agent-ready — read and write, with fine-grained permissions and an audit trail on every action — so a single prompt can run cross-system workflows end-to-end. TYME connected Vincere, Apollo, HubSpot and Gmail and had its first workflow live within minutes.
Searching & executing actions
Searching & executing actions
Searching & executing actions
Searching & executing actions
Searching & executing actions
Searching & executing actions
Connect
Vincere, Apollo, HubSpot & Gmail exposed as agent-ready tools — first workflow live in minutes.
Secure
Human-in-the-loop approvals, fine-grained permissions and an audit trail on every action.
Optimize
One prompt fans out across systems — the right tools found and executed in a single run.
“Every morning there are 50 to 60 personalised emails waiting for me to review and send — outbound has gone up tenfold. StackOne is a massive, crucial part of that engine.”
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