PagerDuty

Live 50 Actions 31 Events

PagerDuty Integration for AI Agents

Connect your AI agent to 50 QA'd PagerDuty actions via MCP, A2A, or SDK, with agent authentication, tool-calling execution, and security built-in, plus 31 events to subscribe to.

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PagerDuty AI Agent Actions

50 production-ready actions for your agent to do more on PagerDuty.

Read the PagerDuty docs

50 Actions

List Audit Records - Retrieve audit trail of configuration changes and actions to track compliance, investigate changes, and perform security audits.

List Escalation Policies - List all existing escalation policies

Get Escalation Policy - Get information about an existing escalation policy

Get Unified Credentials - Get the current PagerDuty connection's unified credentials and identity.

IAM Auth Test - Validate the current PagerDuty API key and return the raw, unmapped /users/me response (the authenticated principal user record). Use this when troubleshooting key validity or API connectivity, not for normal app flows.

List Unified Groups - List unified groups in PagerDuty.

Get Unified Group - Get a unified PagerDuty group by ID.

List Unified Organizations - List unified organizations in PagerDuty.

Get Unified Organization - Get a unified PagerDuty organization by ID.

List Unified Resource Types - List unified resource types in PagerDuty.

List Unified Resource Users - List unified resource users in PagerDuty.

List Unified Roles - List unified roles in PagerDuty.

Get Unified Role - Get a unified PagerDuty role by ID.

List Unified Users - List unified users in PagerDuty.

Get Unified User - Get a unified PagerDuty user by ID.

List Incident Types - List available incident types

Get Incident Type - Get detailed information about a single incident type

List Incidents - Retrieve a paginated list of incidents with filtering options by status, urgency, time range, service, or team.

Get Incident - Retrieve detailed information about a specific incident including timeline, responders, alerts, and notes.

Create Incident - Manually create a new incident through the API with specified title, service, and urgency.

Update Incident - Modify incident properties including title, service, urgency, priority, assignments, escalation policy, conference bridge, status, escalation level, and resolution to comprehensively update incident details.

Add Note To Incident - Add contextual notes or comments to an incident to document investigation findings, remediation steps, or team communication.

List Incident Notes - Retrieve all notes associated with an incident for extracting communication history during postmortems or analysis.

List Incident Log Entries - Retrieve the complete timeline of actions and changes for an incident to audit handling, generate reports, and analyze response patterns.

List Licenses - Retrieve all licenses available in the account to monitor license types and availability.

List License Allocations - Retrieve all user license allocations to monitor license usage and identify unassigned licenses.

Get User License - Retrieve the license allocated to a specific user to verify license assignment and type.

List Priorities - Retrieve all incident priorities ordered by severity from most to least severe to populate priority dropdowns and validate priority selections during incident creation.

List Schedules - Retrieve all on-call schedules in the account to display rotations and audit schedule coverage.

Get Schedule - Fetch detailed schedule information including layers and overrides to retrieve full configuration for analysis or cloning.

List On-Calls - Query who is currently on-call across schedules and escalation policies to display current information in dashboards or chat bots.

Create Schedule - Create a new on-call schedule with rotation layers to automate schedule creation during team onboarding.

Delete Schedule - Remove a schedule from the account to clean up unused schedules during reorganization.

List Services - Retrieve all services in the account with filtering options to populate service directories, build catalogs, and audit configurations.

Get Service - Fetch detailed configuration and metadata for a specific service including settings, integrations, and escalation policies.

Create Service - Create a new service with escalation policy and settings to automate service provisioning during infrastructure deployment.

Update Service - Modify service configuration, settings, or associations to update properties, change escalation policies, or enable features.

Delete Service - Remove a service from the account to clean up deprecated services during decommissioning.

List Teams - Retrieve all teams in the account to organize users and services by team structure.

Get Team - Fetch detailed team information including members to retrieve team composition and associated resources.

Create Team - Create a new team to organize users and services by team structure within the organization.

Update Team - Modify team properties including name, description, or default role to update team structure.

Delete Team - Remove a team from the account to clean up unused teams during organizational restructuring.

List Users - Retrieve all users in the account with filtering options to sync with HR systems, generate reports, and audit access.

Get User - Fetch detailed information about a specific user including contact methods, notification rules, and roles.

Create User - Add a new user to the account to automate user onboarding from HR systems or identity providers.

Update User - Modify user properties, roles, or settings to update information, change roles, or modify notification preferences.

Delete User - Remove a user from the account to automate user offboarding during employee departures.

List Vendors - Retrieve available integration vendors and types to discover supported monitoring tools and integration options.

Get Vendor - Fetch detailed information about a specific vendor including integration capabilities and configuration options.

PagerDuty Webhook Events

31 real-time PagerDuty events your AI agent can subscribe to.

Webhooks for AI agents Read the PagerDuty docs

31 Events

Incident Triggered Sent when an incident is newly created/triggered.
Incident Acknowledged Sent when an incident is acknowledged.
Incident Unacknowledged Sent when an incident is unacknowledged.
Incident Escalated Sent when an incident has been escalated to another user in the same escalation level.
Incident Reassigned Sent when an incident has been reassigned to another user.
Incident Delegated Sent when an incident has been reassigned to another escalation policy.
Incident Resolved Sent when an incident is resolved.
Incident Reopened Sent when an incident is reopened.
Incident Priority Updated Sent when the priority of an incident has changed.
Incident Service Updated Sent when the service of an incident has changed.
Incident Custom Field Values Updated Sent when an incident's custom fields values are updated.
Incident Annotated Sent when a note is added to an incident.
Incident Status Update Published Sent when a status update is added to an incident.
Incident Conference Bridge Updated Sent when an incident's conference bridge number and/or conference bridge url is updated.
Incident Responder Added Sent when a responder has been added to an incident.
Incident Responder Replied Sent when a responder replies to a request.
Incident Role Assigned Sent when an incident role is assigned or unassigned.
Incident Task Created Sent when an incident task is created.
Incident Task Updated Sent when an incident task is updated.
Incident Task Completed Sent when an incident task is completed.
Incident Action Invocation Created Sent when an incident action invocation is created.
Incident Action Invocation Updated Sent when an incident action invocation is updated.
Incident Action Invocation Terminated Sent when an incident action invocation is terminated.
Incident Workflow Started Sent when an incident workflow starts.
Incident Workflow Completed Sent when an incident workflow completes.
Service Created Sent when a service is created.
Service Updated Sent when a service is updated.
Service Deleted Sent when a service is deleted.
Service Custom Field Values Updated Sent when an service's custom fields values are updated.
Incident Type Updated Sent when an incident's type is changed.
Scribe Summary Created Sent when a Scribe summary is created.

Do More, Build Less

Integration Infrastructure for PagerDuty AI Agents

Multiple Interfaces

Access integrations via API, AI SDKs, MCP & A2A.

PagerDuty MCP server

Managed Authentication

Pre-built authentication UI.

Agent auth

Falcon Engine

Every PagerDuty action runs on Falcon.

Agent Execution Engine

StackOne Defender

88.7% prompt injection detection.

Prompt injection defense

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"What impressed us most about StackOne is its ambition and clarity. They're creating infrastructure that modern software and the entire AI agent ecosystem can rely on. The depth of secure integrations, the pace of delivery, and the team's foresight into AI's future uniquely position StackOne to redefine this category."

Luna Schmid, Partner at GV

"We've been impressed by how quickly and deeply StackOne integrates with complex enterprise systems -- and now, with their focus on agent-to-agent interoperability, they're unlocking even more powerful use cases for customers. StackOne delivers all of the above in a universal layer -- without compromise."