Add Tags To Ticket
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Add One Or More Tags To A Ticket Without Removing Existing Tags (Safe Update Supported)
Count Tags
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Get An Approximate Count Of All Tags In The System (Refreshed Every 24 Hours If Over 100,000)
Create Brand
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Create A New Brand With Specified Subdomain And Customer-Facing Identity Settings
Create Group
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Create A New Support Agent Group For Ticket Assignment And Workflow Management
Create Organization
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Create A New Organization With Specified Details
Create Trigger
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Create A New Trigger With Specified Conditions And Actions For Automatic Ticket Workflows
Delete Brand
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Permanently Delete A Brand From Zendesk
Delete Group
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Permanently Delete A Group From Zendesk (Marks As Deleted, Group ID Preserved)
Delete Organization
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Permanently Delete An Organization From Zendesk
Delete Trigger
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Permanently Delete A Trigger From Zendesk
Get Brand
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Retrieve Detailed Information About A Specific Brand By Its ID
Get Current User
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Test Zendesk OAuth2 Connection By Fetching Current User
Get Group
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Retrieve Detailed Information About A Specific Group By Its ID
Get Organization
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Retrieve Detailed Information About A Specific Organization By Its ID
Get Ticket
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Get Ticket By ID
Get Ticket Attachment
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Get Attachment By ID For A Zendesk Ticket
Get Ticket Comment
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Get Comment By ID
Get Ticket Type
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Get Details Of A Specific Ticket Type
Get Trigger
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Retrieve Detailed Information About A Specific Trigger Including Its Conditions And Actions
List Brands
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Retrieve All Brands For The Account Sorted By Name, Representing Customer-Facing Identities
List Groups
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Retrieve A Paginated List Of All Support Agent Groups In The Account
List Organizations
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Retrieve A Paginated List Of All Organizations In The Zendesk Account
List Tags
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Retrieve The Most Popular Tags Used In The Last 60 Days, Sorted By Decreasing Popularity
List Ticket Attachments
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List Attachments For A Zendesk Ticket
List Ticket Comments
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List Comments For A Ticket
List Ticket Tags
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Retrieve All Tags Currently Applied To A Specific Ticket
List Ticket Types
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List All Ticket Types Available In Zendesk
List Tickets
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Get A List Of Tickets
List Triggers
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Retrieve All Ticket Triggers With Optional Filtering By Active Status Or Category
List Users
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List All Users In Zendesk
Remove Tags From Ticket
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Remove Specific Tags From A Ticket While Preserving Other Tags (Safe Update Supported)
Search
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Search Zendesk Tickets, Users, Organizations, And Groups Using Zendesk'S Powerful Query String Syntax With Filters, Operators, And Wildcards
Search Organizations
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Search For Organizations By External ID Or Name With Exact Matching
Search Tags
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Autocomplete Search For Registered And Recent Tags By Name Prefix (Minimum 2 Characters)
Search Triggers
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Search For Triggers By Title Query String With Optional Filtering And Sorting
Set Ticket Tags
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Replace All Existing Tags On A Ticket With A New Set Of Tags
Update Brand
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Update An Existing Brand'S Settings, Identity, Or Configuration
Update Group
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Update An Existing Group'S Name, Description, Or Visibility Settings
Update Organization
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Update An Existing Organization'S Information
Update Trigger
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Update An Existing Trigger'S Conditions, Actions, Or Settings (Replaces All Conditions And Actions)
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