ServiceNow connector for AI agents
Connect your AI agent to ServiceNow with production-ready actions. Ship in minutes.
StackOne AI Agent Actions
for ServiceNow.
74 production-ready actions for your agent to do more on ServiceNow.
74 Actions
List Table Records - Retrieve Records From Any ServiceNow Table Using The Table API With Filtering, Pagination, And Field Selection Support. Use List_tables To Discover Available Tables In Your Instance And Get_table_schema With The Table_name To Discover Available Fields For Filtering And Selection.
Get Table Record - Retrieve A Single Record By Sys_id From Any ServiceNow Table Using The Table API. Use List_tables To Discover Available Tables And Get_table_schema To See Available Fields.
Create Table Record - Create A New Record In Any ServiceNow Table Using The Table API With Dynamic Field Support. Use Get_table_schema With The Table_name To Discover Required Fields And All Available Attributes. Use Get_choice_list To Get Valid Values For Choice/Dropdown Fields.
Update Table Record - Update An Existing Record In Any ServiceNow Table Using The Table API With Dynamic Field Support. Use Get_table_schema With The Table_name To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For Choice/Dropdown Fields Before Updating.
Delete Table Record - Delete A Record From Any ServiceNow Table Using The Table API. Ensure You Have The Correct Sys_id From List Or Get Operations Before Deletion.
List Tables - Retrieve A List Of All Tables In The ServiceNow Instance From Sys_db_object. Returns Table Names, Labels, Super Classes, And Accessibility Info. Use This To Discover Available Tables Before Creating Records.
Get Table Schema - Retrieve Complete Field Schema For A ServiceNow Table From Sys_dictionary. Returns Field Names, Types, Max Length, Mandatory Status, And Reference Tables. Use To Discover Available Fields Before Creating/Updating Records.
Get Table Metadata - Retrieve Detailed Metadata About A Specific ServiceNow Table From Sys_db_object Including Structure, Parent Tables, Access Controls, And Configuration. Useful For Understanding Table Relationships And Inheritance.
List Table Columns - Retrieve Simplified List Of Column Names, Labels, And Types For A ServiceNow Table From Sys_dictionary. Returns Field Names, Labels, Data Types, Max Length, Mandatory Status, And Default Values. Lightweight Alternative To Get_table_schema.
Get Choice List - Retrieve Valid Choices (Dropdown Options) For A Field In A ServiceNow Table From Sys_choice. Returns Label, Value, Sequence, And Status For Choice Fields Like State, Priority, Urgency, Impact. Essential For Building Forms With Proper Validation.
Get Reference Qualifiers - Retrieve Reference Qualifier Rules For Fields That Reference Other Tables From Sys_dictionary. Returns Filtering Rules That Limit Which Records Can Be Selected (E.G., Only Active Users For Assigned_to Field).
Create Table - Create A New Table In ServiceNow By Inserting A Record Into Sys_db_object. This Creates The Table Structure. Use Create_table_field To Add Fields/Columns To The Table. Requires Admin Permissions.
Create Table Field - Add A New Field/Column To A ServiceNow Table By Inserting Into Sys_dictionary. Use After Create_table To Define The Table Structure. Use Get_table_schema To See Existing Fields.
List Incidents - Retrieve A List Of All Incidents From ServiceNow. Use Get_table_schema Action With Table_name=Incident To Discover Available Fields, Or Get_choice_list To Get Valid Values For State, Priority, Urgency Fields.
Get Incident - Retrieve A Single Incident By Sys_id From ServiceNow. Use List_table_columns With Table_name=Incident To See All Available Fields You Can Request In Sysparm_fields Parameter.
Create Incident - Create A New Incident In ServiceNow. Use Get_table_schema With Table_name=Incident To Discover All Available Fields And Required Fields. Use Get_choice_list To Get Valid Values For State, Priority, Urgency, Impact Fields.
Update Incident - Update An Existing Incident In ServiceNow. Use Get_table_schema With Table_name=Incident To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For State, Priority, Urgency, Impact Fields.
Delete Incident - Delete An Incident From ServiceNow
List Problems - Retrieve A List Of All Problem Records From ServiceNow For Root Cause Analysis Of Recurring Incidents. Use Get_table_schema With Table_name=Problem To Discover Available Fields.
Get Problem - Retrieve A Single Problem Record By Sys_id From ServiceNow
Create Problem - Create A New Problem Record In ServiceNow For Tracking Root Cause Of Recurring Incidents. Use Get_table_schema With Table_name=Problem To Discover Required Fields. Use Get_choice_list To Get Valid Values For State, Problem_state, Priority Fields.
Update Problem - Update An Existing Problem Record In ServiceNow. Use Get_table_schema With Table_name=Problem To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For State, Problem_state Fields.
Delete Problem - Delete A Problem Record From ServiceNow. Note That Some Problem States (E.G., Known Error) May Be Protected By Business Rules And Cannot Be Deleted.
List Change Requests - Retrieve A List Of All Change Request Records From ServiceNow For Managing Planned Infrastructure And Service Changes. Use Get_table_schema With Table_name=Change_request To Discover Available Fields.
Get Change Request - Retrieve A Single Change Request Record By Sys_id From ServiceNow
Create Change Request - Create A New Change Request In ServiceNow For Planned Infrastructure Or Service Modifications. Use Get_table_schema With Table_name=Change_request To Discover Required Fields. Use Get_choice_list To Get Valid Values For Type, State, Risk, Impact Fields.
Update Change Request - Update An Existing Change Request In ServiceNow. Use Get_table_schema With Table_name=Change_request To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For Type, State, Risk Fields.
Delete Change Request - Delete A Change Request From ServiceNow
List Tasks - Retrieve A List Of All Task Records From ServiceNow (Base Table For Incidents, Problems, Etc.). Use Get_table_schema With Table_name=Task To Discover Available Fields.
Get Task - Retrieve A Single Task Record By Sys_id From ServiceNow
Create Task - Create A New Task Record In ServiceNow. Use Get_table_schema With Table_name=Task To Discover Required Fields. Use Get_choice_list To Get Valid Values For State, Priority Fields.
Update Task - Update An Existing Task Record In ServiceNow. Use Get_table_schema With Table_name=Task To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For State Field.
Delete Task - Delete A Task Record From ServiceNow
List Service Catalog Requests - Retrieve A List Of Service Catalog Request Records From ServiceNow. Use Get_table_schema With Table_name=Sc_request To Discover Available Fields.
Get Service Catalog Request - Retrieve A Single Service Catalog Request By Sys_id From ServiceNow
Create Service Catalog Request - Create A New Service Catalog Request In ServiceNow. Use Get_table_schema With Table_name=Sc_request To Discover Required Fields. Use Get_choice_list To Get Valid Values For Request_state, Priority Fields.
Update Service Catalog Request - Update An Existing Service Catalog Request In ServiceNow
Delete Service Catalog Request - Delete A Service Catalog Request From ServiceNow
List Service Catalog Request Items - Retrieve A List Of Service Catalog Request Item Records From ServiceNow (Individual Items Within Requests)
Get Service Catalog Request Item - Retrieve A Single Service Catalog Request Item By Sys_id From ServiceNow
Create Service Catalog Request Item - Create A New Service Catalog Request Item In ServiceNow. Required Fields Are Request (Parent Sc_request Sys_id) And Cat_item (Catalog Item Sys_id). Use List_catalog_requests To Find Request Sys_ids And List_catalog_items To Find Cat_item Sys_ids.
Update Service Catalog Request Item - Update An Existing Service Catalog Request Item In ServiceNow
Delete Service Catalog Request Item - Delete A Service Catalog Request Item From ServiceNow
List Knowledge Articles - Retrieve A List Of Knowledge Base Articles From ServiceNow. Use Get_table_schema With Table_name=Kb_knowledge To Discover Available Fields.
Get Knowledge Article - Retrieve A Single Knowledge Article By Sys_id From ServiceNow
Create Knowledge Article - Create A New Knowledge Base Article In ServiceNow. Use Get_table_schema With Table_name=Kb_knowledge To Discover Required Fields. Use Get_choice_list To Get Valid Values For Workflow_state, Article_type Fields.
Update Knowledge Article - Update An Existing Knowledge Base Article In ServiceNow. Use Get_table_schema With Table_name=Kb_knowledge To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For Workflow_state Field.
Delete Knowledge Article - Delete A Knowledge Article From ServiceNow
List Knowledge Categories - Retrieve A List Of Knowledge Base Categories From ServiceNow
Get Knowledge Category - Retrieve A Single Knowledge Category By Sys_id From ServiceNow
Create Knowledge Category - Create A New Knowledge Base Category In ServiceNow
List Knowledge Bases - Retrieve A List Of Knowledge Bases From ServiceNow
Get Knowledge Base - Retrieve A Single Knowledge Base By Sys_id From ServiceNow
Create Knowledge Base - Create A New Knowledge Base In ServiceNow
List User Roles - Retrieve A List Of User Roles From ServiceNow Sys_user_role Table
Get User Role - Retrieve A Single User Role By Sys_id From ServiceNow. Use List_user_roles To Find Valid Role Sys_ids First.
List User Role Assignments - Retrieve A List Of User-Role Assignments From ServiceNow Sys_user_has_role Table
Assign Role To User - Create A New User-Role Assignment In ServiceNow. Use List_users To Find User Sys_ids And List_user_roles To Find Role Sys_ids Before Creating The Assignment.
List Locations - Retrieve A List Of Company Locations From ServiceNow Cmn_location Table
Get Location - Retrieve A Single Location By Sys_id From ServiceNow
Create Location - Create A New Location In ServiceNow
List Departments - Retrieve A List Of Departments From ServiceNow Cmn_department Table
Get Department - Retrieve A Single Department By Sys_id From ServiceNow
Create Department - Create A New Department In ServiceNow
List Users - Retrieve A List Of Users From ServiceNow Sys_user Table To Get Sys_id Values For Caller_id And Assigned_to Fields. Use Get_table_schema With Table_name=Sys_user To Discover Available Fields.
Get User - Retrieve A Single User By Sys_id From ServiceNow Sys_user Table
Create User - Create A New User In ServiceNow Sys_user Table. Use Get_table_schema With Table_name=Sys_user To Discover Required Fields And All Available User Attributes.
Update User - Update An Existing User In ServiceNow Sys_user Table
Delete User - Delete A User From ServiceNow Sys_user Table
List Groups - Retrieve A List Of Assignment Groups From ServiceNow Sys_user_group Table To Get Sys_id Values For Assignment_group Field. Use Get_table_schema With Table_name=Sys_user_group To Discover Available Fields.
Get Group - Retrieve A Single Assignment Group By Sys_id From ServiceNow Sys_user_group Table
Create Group - Create A New Assignment Group In ServiceNow Sys_user_group Table. Use Get_table_schema With Table_name=Sys_user_group To Discover Required Fields And Group Attributes.
Update Group - Update An Existing Assignment Group In ServiceNow Sys_user_group Table
Delete Group - Delete An Assignment Group From ServiceNow Sys_user_group Table
74 Actions
List Table Records-Retrieve Records From Any ServiceNow Table Using The Table API With Filtering, Pagination, And Field Selection Support. Use List_tables To Discover Available Tables In Your Instance And Get_table_schema With The Table_name To Discover Available Fields For Filtering And Selection.
Get Table Record-Retrieve A Single Record By Sys_id From Any ServiceNow Table Using The Table API. Use List_tables To Discover Available Tables And Get_table_schema To See Available Fields.
Create Table Record-Create A New Record In Any ServiceNow Table Using The Table API With Dynamic Field Support. Use Get_table_schema With The Table_name To Discover Required Fields And All Available Attributes. Use Get_choice_list To Get Valid Values For Choice/Dropdown Fields.
Update Table Record-Update An Existing Record In Any ServiceNow Table Using The Table API With Dynamic Field Support. Use Get_table_schema With The Table_name To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For Choice/Dropdown Fields Before Updating.
Delete Table Record-Delete A Record From Any ServiceNow Table Using The Table API. Ensure You Have The Correct Sys_id From List Or Get Operations Before Deletion.
List Tables-Retrieve A List Of All Tables In The ServiceNow Instance From Sys_db_object. Returns Table Names, Labels, Super Classes, And Accessibility Info. Use This To Discover Available Tables Before Creating Records.
Get Table Schema-Retrieve Complete Field Schema For A ServiceNow Table From Sys_dictionary. Returns Field Names, Types, Max Length, Mandatory Status, And Reference Tables. Use To Discover Available Fields Before Creating/Updating Records.
Get Table Metadata-Retrieve Detailed Metadata About A Specific ServiceNow Table From Sys_db_object Including Structure, Parent Tables, Access Controls, And Configuration. Useful For Understanding Table Relationships And Inheritance.
List Table Columns-Retrieve Simplified List Of Column Names, Labels, And Types For A ServiceNow Table From Sys_dictionary. Returns Field Names, Labels, Data Types, Max Length, Mandatory Status, And Default Values. Lightweight Alternative To Get_table_schema.
Get Choice List-Retrieve Valid Choices (Dropdown Options) For A Field In A ServiceNow Table From Sys_choice. Returns Label, Value, Sequence, And Status For Choice Fields Like State, Priority, Urgency, Impact. Essential For Building Forms With Proper Validation.
Get Reference Qualifiers-Retrieve Reference Qualifier Rules For Fields That Reference Other Tables From Sys_dictionary. Returns Filtering Rules That Limit Which Records Can Be Selected (E.G., Only Active Users For Assigned_to Field).
Create Table-Create A New Table In ServiceNow By Inserting A Record Into Sys_db_object. This Creates The Table Structure. Use Create_table_field To Add Fields/Columns To The Table. Requires Admin Permissions.
Create Table Field-Add A New Field/Column To A ServiceNow Table By Inserting Into Sys_dictionary. Use After Create_table To Define The Table Structure. Use Get_table_schema To See Existing Fields.
List Incidents-Retrieve A List Of All Incidents From ServiceNow. Use Get_table_schema Action With Table_name=Incident To Discover Available Fields, Or Get_choice_list To Get Valid Values For State, Priority, Urgency Fields.
Get Incident-Retrieve A Single Incident By Sys_id From ServiceNow. Use List_table_columns With Table_name=Incident To See All Available Fields You Can Request In Sysparm_fields Parameter.
Create Incident-Create A New Incident In ServiceNow. Use Get_table_schema With Table_name=Incident To Discover All Available Fields And Required Fields. Use Get_choice_list To Get Valid Values For State, Priority, Urgency, Impact Fields.
Update Incident-Update An Existing Incident In ServiceNow. Use Get_table_schema With Table_name=Incident To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For State, Priority, Urgency, Impact Fields.
Delete Incident-Delete An Incident From ServiceNow
List Problems-Retrieve A List Of All Problem Records From ServiceNow For Root Cause Analysis Of Recurring Incidents. Use Get_table_schema With Table_name=Problem To Discover Available Fields.
Get Problem-Retrieve A Single Problem Record By Sys_id From ServiceNow
Create Problem-Create A New Problem Record In ServiceNow For Tracking Root Cause Of Recurring Incidents. Use Get_table_schema With Table_name=Problem To Discover Required Fields. Use Get_choice_list To Get Valid Values For State, Problem_state, Priority Fields.
Update Problem-Update An Existing Problem Record In ServiceNow. Use Get_table_schema With Table_name=Problem To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For State, Problem_state Fields.
Delete Problem-Delete A Problem Record From ServiceNow. Note That Some Problem States (E.G., Known Error) May Be Protected By Business Rules And Cannot Be Deleted.
List Change Requests-Retrieve A List Of All Change Request Records From ServiceNow For Managing Planned Infrastructure And Service Changes. Use Get_table_schema With Table_name=Change_request To Discover Available Fields.
Get Change Request-Retrieve A Single Change Request Record By Sys_id From ServiceNow
Create Change Request-Create A New Change Request In ServiceNow For Planned Infrastructure Or Service Modifications. Use Get_table_schema With Table_name=Change_request To Discover Required Fields. Use Get_choice_list To Get Valid Values For Type, State, Risk, Impact Fields.
Update Change Request-Update An Existing Change Request In ServiceNow. Use Get_table_schema With Table_name=Change_request To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For Type, State, Risk Fields.
Delete Change Request-Delete A Change Request From ServiceNow
List Tasks-Retrieve A List Of All Task Records From ServiceNow (Base Table For Incidents, Problems, Etc.). Use Get_table_schema With Table_name=Task To Discover Available Fields.
Get Task-Retrieve A Single Task Record By Sys_id From ServiceNow
Create Task-Create A New Task Record In ServiceNow. Use Get_table_schema With Table_name=Task To Discover Required Fields. Use Get_choice_list To Get Valid Values For State, Priority Fields.
Update Task-Update An Existing Task Record In ServiceNow. Use Get_table_schema With Table_name=Task To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For State Field.
Delete Task-Delete A Task Record From ServiceNow
List Service Catalog Requests-Retrieve A List Of Service Catalog Request Records From ServiceNow. Use Get_table_schema With Table_name=Sc_request To Discover Available Fields.
Get Service Catalog Request-Retrieve A Single Service Catalog Request By Sys_id From ServiceNow
Create Service Catalog Request-Create A New Service Catalog Request In ServiceNow. Use Get_table_schema With Table_name=Sc_request To Discover Required Fields. Use Get_choice_list To Get Valid Values For Request_state, Priority Fields.
Update Service Catalog Request-Update An Existing Service Catalog Request In ServiceNow
Delete Service Catalog Request-Delete A Service Catalog Request From ServiceNow
List Service Catalog Request Items-Retrieve A List Of Service Catalog Request Item Records From ServiceNow (Individual Items Within Requests)
Get Service Catalog Request Item-Retrieve A Single Service Catalog Request Item By Sys_id From ServiceNow
Create Service Catalog Request Item-Create A New Service Catalog Request Item In ServiceNow. Required Fields Are Request (Parent Sc_request Sys_id) And Cat_item (Catalog Item Sys_id). Use List_catalog_requests To Find Request Sys_ids And List_catalog_items To Find Cat_item Sys_ids.
Update Service Catalog Request Item-Update An Existing Service Catalog Request Item In ServiceNow
Delete Service Catalog Request Item-Delete A Service Catalog Request Item From ServiceNow
List Knowledge Articles-Retrieve A List Of Knowledge Base Articles From ServiceNow. Use Get_table_schema With Table_name=Kb_knowledge To Discover Available Fields.
Get Knowledge Article-Retrieve A Single Knowledge Article By Sys_id From ServiceNow
Create Knowledge Article-Create A New Knowledge Base Article In ServiceNow. Use Get_table_schema With Table_name=Kb_knowledge To Discover Required Fields. Use Get_choice_list To Get Valid Values For Workflow_state, Article_type Fields.
Update Knowledge Article-Update An Existing Knowledge Base Article In ServiceNow. Use Get_table_schema With Table_name=Kb_knowledge To Discover Updateable Fields. Use Get_choice_list To Get Valid Values For Workflow_state Field.
Delete Knowledge Article-Delete A Knowledge Article From ServiceNow
List Knowledge Categories-Retrieve A List Of Knowledge Base Categories From ServiceNow
Get Knowledge Category-Retrieve A Single Knowledge Category By Sys_id From ServiceNow
Create Knowledge Category-Create A New Knowledge Base Category In ServiceNow
List Knowledge Bases-Retrieve A List Of Knowledge Bases From ServiceNow
Get Knowledge Base-Retrieve A Single Knowledge Base By Sys_id From ServiceNow
Create Knowledge Base-Create A New Knowledge Base In ServiceNow
List User Roles-Retrieve A List Of User Roles From ServiceNow Sys_user_role Table
Get User Role-Retrieve A Single User Role By Sys_id From ServiceNow. Use List_user_roles To Find Valid Role Sys_ids First.
List User Role Assignments-Retrieve A List Of User-Role Assignments From ServiceNow Sys_user_has_role Table
Assign Role To User-Create A New User-Role Assignment In ServiceNow. Use List_users To Find User Sys_ids And List_user_roles To Find Role Sys_ids Before Creating The Assignment.
List Locations-Retrieve A List Of Company Locations From ServiceNow Cmn_location Table
Get Location-Retrieve A Single Location By Sys_id From ServiceNow
Create Location-Create A New Location In ServiceNow
List Departments-Retrieve A List Of Departments From ServiceNow Cmn_department Table
Get Department-Retrieve A Single Department By Sys_id From ServiceNow
Create Department-Create A New Department In ServiceNow
List Users-Retrieve A List Of Users From ServiceNow Sys_user Table To Get Sys_id Values For Caller_id And Assigned_to Fields. Use Get_table_schema With Table_name=Sys_user To Discover Available Fields.
Get User-Retrieve A Single User By Sys_id From ServiceNow Sys_user Table
Create User-Create A New User In ServiceNow Sys_user Table. Use Get_table_schema With Table_name=Sys_user To Discover Required Fields And All Available User Attributes.
Update User-Update An Existing User In ServiceNow Sys_user Table
Delete User-Delete A User From ServiceNow Sys_user Table
List Groups-Retrieve A List Of Assignment Groups From ServiceNow Sys_user_group Table To Get Sys_id Values For Assignment_group Field. Use Get_table_schema With Table_name=Sys_user_group To Discover Available Fields.
Get Group-Retrieve A Single Assignment Group By Sys_id From ServiceNow Sys_user_group Table
Create Group-Create A New Assignment Group In ServiceNow Sys_user_group Table. Use Get_table_schema With Table_name=Sys_user_group To Discover Required Fields And Group Attributes.
Update Group-Update An Existing Assignment Group In ServiceNow Sys_user_group Table
Delete Group-Delete An Assignment Group From ServiceNow Sys_user_group Table
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